Customer Relations Representative - State Farm Agent Team Member
Richmond, VA
Customer Relations Representative - State Farm Agent Team Member
Full Time • Richmond, VA
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Tom Pearson - State Farm Agent is seeking an organized and efficient specialist to fulfill our agency goal of growing market share in Richmond, VA. Part of the customer care team within our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
RESPONSIBILITIES:
Tom Pearson - State Farm Agent is seeking an organized and efficient specialist to fulfill our agency goal of growing market share in Richmond, VA. Part of the customer care team within our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Customer service experience
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Property and Casualty License - Must be able to obtain prior to hire date
- Life/Health License - Must be able to obtain prior to hire date
- Interested in marketing products and services based on customer needs.
MISSION:
We help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We will fulfill this mission by providing clients:
· The value of State Farm’s entire product portfolio
· Annual reviews to manage uncovered risks, assess financial needs, and maximize available discounts
· Retirement planning
· Unmatched claims service
· Exceptional customer service
· One stop for all needs
CORE VALUES: - PLEASE DO NOT APPLY IF YOU DO NOT ALIGN WITH THESE VALUES.
CORE VALUES: - PLEASE DO NOT APPLY IF YOU DO NOT ALIGN WITH THESE VALUES.
- Self-motivated
- Pro active
- Team player
- Positive
- Disciplined
- Accountable
- Transparent
- Aligned
- Results oriented.
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health benefits
- Profit sharing
- Growth potential/Opportunity for advancement within my office
Compensation: $40,000.00 - $90,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Tom Pearson - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Richmond, VA.
- Our office is open 9am-5pm.
- I have been a State Farm agent since 2017.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and New Agent Program Qualifier
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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